Avitail

Privacy policy

Last updated 14 October 2026

Avitail is an inventory manager for aircraft crews. This policy describes what the app stores, what leaves your device, who else processes it, and how to have it deleted. It covers the Avitail mobile app and this website.

The short version: Avitail stores the account you sign in with and the aircraft inventory you create. It is not an advertising product. Your data is never sold, and it is never used to train anyone’s AI models.

What Avitail stores

Your account
When you sign in with Google or Apple, Avitail stores your user ID, and the display name, email address and profile photo those services provide. If you choose Apple’s “Hide My Email”, Avitail only ever sees the relay address. If you create an account with an email address and password instead, Avitail stores the name you enter and your email address; the password itself is held by Firebase Authentication as a salted hash and is never visible to us, and the verification and password-reset emails you receive are sent by Firebase on Avitail’s behalf. Passengers who join an aircraft from a shared code get an anonymous account with no name or email attached.
The aircraft data you create
Aircraft details, storage spaces and their arrangement, inventory items, quantities, expiry dates, and any notes or labels you add.
Photos
Photos you attach to items, storage spaces, or a cabin diagram, taken with the camera or chosen from your photo library. Avitail reads your photo library only for the images you pick.
Crew and access
Which people have access to which aircraft and at what role, and any invitations you send or accept.
Activity history
A record of changes to an aircraft: what changed, when, and which crew member made the change. This is a feature of the product: shared inventory is only trustworthy when changes are attributed.
Notification tokens
If you enable notifications, a per-install push token so alerts (such as expiring stock) can reach that device.
Diagnostics
Crash reports and basic usage analytics: device model, operating-system version, app version, app opens, and which screens are used, so faults can be found and fixed. Crash reports are associated with your user ID so a report can be matched to a support conversation.
Requests from this website
If you write to us using the form on this site, Avitail keeps what you typed into it: your name, your email address, and anything you added about the aircraft, and uses it to reply to you. If you left your email address on the iPhone and iPad page while the app was in App Store review, Avitail keeps that address alone and uses it to tell you the app is in the App Store, and now and then to send news about Avitail. Every such email says how to stop them, and asking removes the address. Nothing else about the visit is recorded: there is no analytics on this website and no third-party script on it. To keep the forms from being abused, submissions are counted per network address for an hour at a time; that count is kept on its own and discarded after the hour, and your network address is never stored with what you sent.

What leaves your device, and when

Avitail is offline-first: the aircraft you have access to are kept on the device and stay fully usable with no connection. Changes are synchronised to the server when a connection is available. Two features send data beyond that, and both are triggered only by an explicit action you take.

Voice
Speech is transcribed by your device’s own speech-recognition service: Apple’s on iOS, your chosen provider’s on Android. Where the device supports on-device recognition, Avitail requests it, and no audio leaves the device. Where it does not, the platform may send audio to its own servers to transcribe, under that platform’s privacy policy. Avitail does not record or store audio in either case; it receives only the text.
AI capture and dictation
When you photograph a shelf for AI capture, or finish a spoken walkthrough, the photo or the transcript is sent to Anthropic’s API to draft the corresponding inventory changes. Anthropic processes it to return that result and does not use it to train models. The result is always a proposal you review and approve. Nothing is written to an aircraft from an AI response alone.

Who processes data on our behalf

Avitail does not sell personal information, does not share it for advertising, and contains no advertising or tracking SDKs.

How long it is kept, and how to delete it

Inventory data is kept for as long as the aircraft exists in Avitail. Deleting an aircraft permanently deletes its storage spaces, items, photos, history, and access records. Removing a crew member from an aircraft revokes their access immediately; the changes they made remain in that aircraft’s history, attributed to them.

You can delete your account from inside the app: Settings → Manage account → Delete account. It takes effect immediately. Aircraft where you are the only crew member are deleted with everything in them; you are removed from aircraft you share, and the changes you made there stay in that aircraft’s history, attributed to your name. If you own an aircraft that other crew are on, transfer ownership or delete it first. You can also email support@avitail.com from the address you signed in with, and we will delete the account for you within 30 days.

Your choices

Children

Avitail is a tool for aircraft crews and is not directed at children. It does not knowingly collect information from anyone under 13.

Changes to this policy

If this policy changes in a way that affects what is collected or who processes it, the date at the top will change and the app will point you here.

Contact

support@avitail.com